Posts Tagged ‘online community’

Facebook Testing Feature That Would Make it More Valuable for Search

Friday, September 3rd, 2010

AllFacebook has discovered that Facebook is now testing showing all liked news articles in its search results. This would obviously be a significant move as the company competes with Google. Nick O’Neill writes:

Additionally, the results for searches now shows the results from all around the web based on two things: the number of likes and the number of friends who liked that object, most likely leveraging some of the technology shown in their recently approved patent. We first received reports of these search results showing up earlier yesterday.
 
The search results have now become dramatically more relevant with the inclusion of recent news articles, something that previously wasn’t accessible via Facebook’s open graph search results. Currently, the search results only appear within the drop down from Facebook’s search box, however I’d assume that this will eventually shift to Facebook’s search area, which has yet to undergo a significant overhaul.
 
Facebook has a lot going on as usual. It was also discovered that the company is testing a subscription feature. This could end up being another key element. The feature would provide alerts to users when someone they are subscribed to makes an update. This could make Facebook infinitely more valuable as a news tool. 
 
If Facebook can improve its search on top of that, it’s going to do something for its search market share. Nobody’s saying it’s going to overtake Google in search, but we could start to see it take away some of the searches that would otherwise have gone to Google (or another search engine), simply based on how much time people are already spending on Facebook. 
 
It’s something to keep an eye on, at the very least. What do you think? Comment here

Apple’s Ping Draws a Great Deal of Criticism

Friday, September 3rd, 2010
Apple’s Ping social network, which the company launched as part of the new iTunes 10, has drawn a big mix of excitement and criticism. While most seem to agree that the concept beind Ping is a pretty good idea (social network-meets-music-buying) it’s not exactly the seamless experience one might hope for.
 
Let’s take a look at some points made around the Blogosphere.
 
Erick Schonfeld at TechCrunch says, "The biggest problem I have with Ping is that it lives in iTunes. Not only does it live in iTunes, it is isolated there. iTunes is not social. It is not even on the Web. And Ping doesn’t communicate with any other social networks. I can’t see people’s iTunes Pings in Twitter, Facebook, or anywhere else. While Ping does make iTunes itself more social, the problem is that I don’t live in iTunes. It is a store. I go in to buy stuff and get out as fast as I can. I am not sure Ping is going to make me want to hang out there more."
 
WebProNews blog partner Bruce Houghton, who writes for the blog HypeBot, says, "Say what you will about iTune’s new social network Ping, but it’s going to be a great place to market music.  So imagine the frustration of the many indie artists – many of who are selling music on iTunes – when they learned  that there was  no obvious way to create an an artist profile in Ping."
 
"We asked Apple to explain and just heard back from a spokesperson that ‘artist profiles were launched by invitation, but we’ll keep adding more and more.’  No information was provided on who is handing invites or what criteria they are using," he adds.
 
Mashable founder Pete Cashmore says in a CNN piece, "iTunes Ping is a worthy concept: By adding social interaction to the music-buying experience, Apple could see a significant increase in sales, and artists could form a more direct connection to their fans. But until the majority of artists are able to create official accounts, iTunes Ping merely benefits the privileged few."

iTunes 10

 
Wade Roush at Xconomy has some interesting ideas about Ping: "It’s easy to see how Apple might expand Ping beyond music to facilitate conversations around media of all sorts, including movies, books, and mobile apps…Adding a social networking interface, on top of all of iTunes’ other functions, is like grafting another limb to the forehead of an octopus. It’s just too much."
 
Robert Scoble says, "By the way, if I were @loic I’d be PISSED that Apple infringed his ping.fm trademark." @loic, would be Loic Le Meur, founder of Seesmic, who also has a service called Ping.fm, for updating multiple social networks. 
 
The best commentary I’ve seen about Ping so far has to be Paul Carr’s take though. He says, "Ping ping ping ping. Ping. And yet and yet…Ping?"
 
Apart from all of the opinions and criticism, Ping is already facing a more concrete problem of spam. Chester Wisniewski of security company Sophos has a post up describing the comment spam that’s already flooding the iTunes social network.

Google should be launching a music service in time for the holidays if reports are accurate. 

How Will Bit.ly Work with Twitter’s Link Wrapping?

Friday, September 3rd, 2010

Besides hinting at new features and talking about user stats, Twitter also made a couple announcements this week. One is that all Twitter apps use OAuth. The other is that it will start tracking every t.co link users click. This is Twitter’s own default URL-shortener. 

Twitter sent an email to users saying, "In the coming weeks, we will be expanding the roll-out of our link wrapping service t.co, which wraps links in Tweets with a new, simplified link… When this happens, all links shared on Twitter.com or third-party apps will be wrapped with a t.co URL."

"When you click on these links from Twitter.com or a Twitter application, Twitter will log that click. We hope to use this data to provide better and more relevant content to you over time."

This may be a good thing for users from a security standpoint. Symantec says that short URL spam and phishing attacks are rising sharply. "With the announcement that Twitter will be rolling-out its own short URL service, many malicious attacks through this route will be thwarted," says Amanda Grady, Senior Analyst at Symantec. "Through Twitter’s added analysis, they will be able to check if the short URL is directing users towards a site with malware and alert them in advance. This should reduce phishing attacks on Twitter accounts and prevent criminals from directing users to infected websites.

 What about other URL-shortening services? Well, Bit.ly Twitter’s old favorite, has posted an update on the matter. "Following this week’s OAuth and apps announcements, some of our users have inquired about how bit.ly will work with Twitter’s new link-wrapping service," says Bit.ly’s Matt LeMay. "Link-wrapping will enable Twitter to collect traffic data and block spam, but it will not interfere with bit.ly analytics, bit.ly Pro custom domains, or bit.ly Enterprise usage — you will be able to shorten, share and track links with bit.ly exactly as you do now."
 

Bit.ly custom domain

"Many of our partners are already using their bit.ly Pro short links with t.co, since all links shared via the Twitter Tweet Button have been wrapped in t.co since the button launched last month," he adds. "Link-wrapping will happen automatically and invisibly in the background."

Bit.ly says its been working closely with Twitter and other social media platforms to continue improvements across the web.

Is Google Really As Evil As This Video Suggests?

Friday, September 3rd, 2010

Consumer Watchdog has created a new anti-Google video portraying Google CEO Eric Schmidt has some kind of evil ice cream man. The video is a commentary on what the group perceives to be Google’s lack of regard for consumer privacy. 

Google and Facebook are two of the biggest companies on the web, whatever you think about the privacy practices of either company, both have received a great deal of criticism in this area (though some think the concern about Facebook has been sensationalized by the media). Which do you trust more – Google or Facebook? Comment here.

Specifically, the video draws on an infamous quote from Schmidt in which he said that if you have something you don’t want anyone to know, maybe you shouldn’t be doing it in the first place. Here’s the video:
 

 
Consumer Watchdog President Jamie Court writes on the organization’s InsideGoogle blog:
 
Do you want Google or any other online company looking over your shoulder and tracking your every move online just so it can increase its profits? Consumers have a right to privacy. They should control how their information is gathered and what it is used for.
 
This avatar-style animation video was created to draw attention to Google CEO Eric Schmidt’s lack of regard for our online privacy. 
 
Some have dismissed Consumer Watchdog as being "out there" or "crazy". Others have similar views about Google as the organization.  

Google has actually updated its privacy policies. Though it has not actually changed any of its practices, it has made adjustments to make the policies easier to understand. 

 
This isn’t the first time Eric Schmidt has been portrayed as evil in animated form. Don’t forget about this recent net neutrality-related Taiwanese video:
 

 
Court says it is promoting the video 36 times per say on a jumbotron in Times Square. The main message of the video is to get people to tell congress that they want a "Do Not Track Me" list similar to the "Do Not Call" list.

Do you think there should be a "Do Not Track Me" list? Do you think Consumer Watchdog’s video went overboard? Share your thoughts.

 

Google Adds Multiple Addresses to Mobile Ads with Location Extensions

Friday, September 3rd, 2010
Google announced that mobile advertisers can now use multiple addresses in local extensions This way, customers can get the right address for businesses with multiple locations. 
 
The feature is available on Google Maps for Mobile versions 4.4 and above on Android devices. 
 
"Featuring your business location alongside your mobile ad is a powerful method to drive foot traffic and in store sales," says Google Mobile Ads Product Manager Surojit Chatterjee. "For instance, if a potential customer is looking for a wireless communications store like Sprint, an ad within GMM can display all Sprint locations near them. This not only delivers a relevant search experience, but also enables customers to visit the closest and most convenient Sprint store location.
 

Mobile Location Extensions

 
AdWords will display a clickable banner to users with the option to show all locations for the business. This is based on the user’s search and location signals. When they click "show all", the map will display just the locations of the business. Some businesses will be able to use their logo as their icon
 
When a user clicks a location, they’ll get more details about the business, like ad text, directions, click to call, and a link to the site. 
 
As an advertiser, to use the feature, you must be a primary business owner and enable location extensions in Google Places. Campaigns must target iPhone and other "high-end" mobile devices with full mobile browsers. You’ll be charged when users click on the website URL or the phone icon.

AP Updates Attribution Guidelines, Links Not Mentioned

Friday, September 3rd, 2010

The Associated Press has revealed some new guidelines for its reporters with regards to credit and attribution. The guidelines come in the form of a letter from AP Senior Managing Editor Mike Oreskes.

Is the AP asking its reporters to do what it has frowned upon in the past? Share your thoughts.

The guidelines apply to AP reports in print, broadcast, and online news, and stress the importance of giving proper attribution to other publications that break stories.

"We should provide attribution whether the other organization is a newspaper, website, broadcaster or blog; whether or not it’s U.S. based; and whether or not it’s an AP member or subscriber," writes Oreskes. "This policy applies to all reports in all media, from short pieces, such as NewsNows and initial broadcast reports, to longer pieces aimed at print publication."

Associate Press updates guidelines Oreskes says attribution doesn’t have to be at the beginning of a story, and that sometimes it can be two or three paragraphs down.

"If some information comes from another organization and some is ours, we should credit ourselves for what’s ours and the other organization for what’s theirs," he writes, adding that if material from another source turns out to be wrong, that will be cited in corrections later. (emphasis added)

The AP is one organization that has famously expressed disdain with blogs in the past (ones that quoted AP stories and gave credit), and was cited among various other publications earlier this year by Danny Sullivan as one that failed to credit where it got its information (most likely his article, at least somewhere in the chain) about a particular story.

It is interesting however that these guidelines appear to suggest that its reporters can freely do what the AP has in the past complained about others doing – using snippets of content. Now, the guidelines don’t exactly say anything about using "snippets", but it’s either that, rewriting, or regurgitating something that’s already been discussed elsewhere (even with some additional original content added). Am I wrong? It’s a matter of fair use, and the AP’s stance on fair use in the past has basically been that there isn’t any when it comes to the AP’s content. Is it a double standard? Clearly, this is admission that the AP has participated in this same type of reporting.

It’s good to know that they’re recognizing that this is just part of how it works in this age of online news, but you still have to wonder what side of the fence they come down on with regards to their own content. I guess we’ll see if AP reporters abide by these guidelines and whether or not the AP attacks anybody for using the same methods with AP content.

The whole thing is very related to the AP’s stance on search engines and aggregators as well. These sites do, after all, provide snippets, links, and credit to the sources. The AP just reignited a deal with Google, by the way. 

While stressing the importance of attribution, Oreskes does also make a note of telling reporters not to use other sources so much that it appears they’re "free riding" on another organization’s work, and stresses matching or further development of the story. 

What is not mentioned once in the guidelines is the word "link". There is no mention of linking whatsoever. It is unclear whether linking is included it in the proper attribution described or whether they deem simple credit to be sufficient. While obviously you can’t link in print or broadcast (one reason why online content is more valuable to readers), linking has become commonly looked upon as necessary to attribution in online news, so those who deserve credit for breaking a story can in turn get traffic to that story.

The letter does say that it will continue to use "information from" lines with URLs, but that attribution should be in the body of the story as well. However, it is unclear whether or not this attribution will actually include links.

It will be interesting to see how the AP proceeds in this regard. Without links, the organization is setting itself up for a great deal of criticism.

Thoughts on the AP’s guidelines? Let’s hear them

Google Plans To Launch New Music Service

Friday, September 3rd, 2010

Google is planning to launch a mobile music download service that would allow users to access songs wherever they have access to an Internet connection.

Google-Music According to Reuters, Google has been in discussions with the major labels about reaching licensing agreements.  Google has not yet signed any licensing deals but the major labels are reportedly interested in seeing a competitor to Apple’s iTunes launch.

"Finally here’s an entity with the reach, resources and wherewithal to take on iTunes as a formidable competitor by tying it into search and Android mobile platform," said a label executive who asked not to be identified.

"What you’ll have is a very powerful player in the market that’s good for the music business."

Andy Rubin, Google vice president of engineering hopes to have the music service launched by Christmas, according to “people familiar with the matter.”

“We’re cautiously optimistic because Google has great scale and reach but doesn’t have a track record in selling stuff," said another label executive who declined to be named as the talks are still ongoing.
 

Twitter CEO Talks Stats, Ecosystem, Hints at New Features

Friday, September 3rd, 2010
Twitter CEO Evan Williams revealed some numbers about Twitter usage on the company blog, while talking about how the Twitter ecosystem (of third-party developers and apps) continues to play an important role in the company’s success. Twitter has over 145 million registered users, he says.
 
Not that this is a surprise by any means, but mobile is also playing an increasingly important role. "Total mobile users has jumped 62 percent since mid-April, and, remarkably, 16 percent of all new users to Twitter start on mobile now, as opposed to the five percent before we launched our first Twitter-branded mobile client," says Williams. "As we had hoped in April, these clients are bringing more people into Twitter, and, even better, they are attracting and retaining active users. Indeed, 46 percent of active users make mobile a regular part of their Twitter experience."
 
Speaking of mobile, it has been confirmed that Twitter is testing push notifications for its iPhone app. MG Siegler shares a statement from the company: We’ve been testing push notifications internally. When we launched Twitter for iPad, there was a configuration error that caused us to offer push messages to a small set of users. We’ve stopped sending push messages, but users may see an option to turn on push until we release an updated version of the app. So, push isn’t ready yet but we look forward to rolling this out soon.
 
Williams provided the following chart of applications showing how people are actually using Twitter:
 

Top Twitter Apps

 
"And, while the percentage of overall users drops off pretty sharply after the few listed here, there are a tremendous number of other apps that people are using, not necessarily as their main Twitter client, but as an alternative way to create or view Tweets," Williams says. "The number of registered OAuth applications is now at almost 300,000—this number has nearly tripled since Chirp. (This can include multiple instances of the same software.)"
 
Willimas spoke last night in San Francisco. Liz Gannes has a summary of what he had to say, which was mostly about how Twitter is diferent than email and Google, but Willimas also hinted at some upcoming features. 
 
Gannes reports, "Williams also said to expect forthcoming products that would help filter relevant tweets around events, similar to what it’s doing with location. This would go beyond the user-developed convention of hashtags, he said, though he didn’t elaborate."
 
The biggest thing Twitter has done to reduce noise since its launch has been the launch of lists. This has helped significantly, but I think Twitter users will gladly accept other ways to accomplish this.

Just How Concerned with Privacy Are Facebook Users?

Thursday, September 2nd, 2010

PeopleBrowsr shared a rather interesting report with us this week, looking at privacy related tweets during the center of this year’s Facebook "privacy storm." The firm studied the public’s reaction to Facebook’s open graph-related announcements that set off the majority of the Facebook privacy controversy back in April.

Are you concerned for your privacy as a Facebook user? 
Let us know.

The report specifically compares the general public’s (or at least the portion that uses Twitter) thoughts about Facebook privacy with the media sensationalism around the story. The firm studied tweets with references to privacy, along with other keywords like Facebook, Open Graph, Zuckerberg, and Google.

"We are the last generation to know privacy as it was," says Brian Solis, Chief Data Analyst for PeopleBrowsr. "As Facebook moves human connections and society into a more public spotlight, people and the press will push back. But this will move things forward collaboratively. Over time I believe the debate will evolve into a series of productive forums and memes that explore the risks of living in public and the rewards for participation."

Privacy Discussion on Twitter

Privacy Discussion on Twitter

Some of PeopleBrowsr’s findings from the study:

- Prior to the F8 conference on April 24, privacy tweets hovered between 1,000-3,000 references per day, then spiked to 9,000 on the day of F8

- On April 25 (day after the conference), privacy-related tweets fell to 3,500 – then surged to 7,500 when politicians joined the fray. Around May 25, privacy discussions hit the ceiling in this study with 20,000 unique discussions.

- In terms of context, Facebook dominated the landscape for mentions of #privacy

- Conversations followed media reports

"We see that even on the day when privacy took center stage, the media sensationalized the topic. But the public, at least those on Twitter, did not flood the streets with 140 character picket signs. 9,000 tweets does not seem to account for the millions of Twitter users or the 500 million people who have Facebook accounts," says Solis.

That last statement is true on a couple of different levels. For Solis’ purpose it does not appear to indicate that the majority of Facebook users were that concerned. However, it is also worth noting that the majority of Facebook users are not necessarily active Twitter users. Facebook has over 500 million people. It’s not a flawless argument, and the findings should be taken with a grain of salt like any such study. That said, Twitter is generally viewed as a good indication of public opinion, as trending topics often reflect pop culture and news at large. If there is something significant happening, you can generally find people talking about it on Twitter.

Besides, Facebook’s numbers continued to grow. Diaspora (the "Facebook alternative") will be here soon. I’m willing to bet that will have little impact on Facebook’s growth as well.

Do you think the privacy discussion around Facebook was overblown? Share your thoughts.

Skype for Windows Gets Ten-Way Video Calling

Thursday, September 2nd, 2010
Skype released an update to Skype for Windows, which allows you to make group video calls with up to ten people. This is in beta. 
 
There is also a new design. Skype’s Peter Parkes writes, "You’ll notice that the new-look Skype is sleeker, neater and crisper than before, and we’re proud of the work our interface designers have done to refine and mature the interface for this version. We’ve also added Skype Home, where you can follow your contacts’ mood messages, set your profile picture and mood message, receive account notifications and learn more about using Skype."
 
Other improvements include:
 
- Skype Home experience
- Offline instant messaging
- New contact search and add experience
- Enhanced call experience under problematic conditions
- Post call experience
 

Skype Video Calling with up to ten people

 
This version of Skype can be downloaded here. Remember, everyone participating in the video call has to be using this version.